We had a landscaper in Darra call us in a panic last month. He had tweaked his business hours on a Friday night. That tiny edit triggered a manual review. Because his profile was hiding a PO Box instead of a legitimate residential address, his listing was instantly suspended.
He thought he could just click an “appeal” button and be back online by Monday.
The reality in 2026 is brutal. When you hit the appeal button now, a 60-minute timer starts. You have exactly one hour to upload a continuous video verification of your ute, your tools, your street sign, and your ASIC business registration. The system wants proof you actually own the tools you claim to use. If you don’t have the paperwork ready before you click that button, you fail.
If you get suspended, do not immediately create a second profile. The system will flag it as a duplicate and permanently ban your account.
You have to fix the actual infrastructure violation first. Then you submit the evidence.
Stop playing games with the map. Treat your profile like a legal document.