Let’s talk about AI and your website. It’s not some far-off future thing anymore—AI is already changing how people search, find answers, and interact online. Tools like ChatGPT are training users to expect fast, smart, personalised experiences.
But here’s where many businesses stumble: they’re still building websites like they did before AI. Think traditional, static structures, a focus on page views, and treating AI as an afterthought, rather than a fundamental shift.
If your website content isn’t clear, isn’t updated, or doesn’t sound like a real conversation, AI might just skip over it. Your competitors who are adapting are already leapfrogging ahead.
Where AI Website Implementations Often Go Wrong: 3 Pitfalls to Watch Out For
When businesses rush into AI without a solid plan, they often hit these bumps:
1. Treating AI as “Set and Forget”
Think AI will just “work” once you set it up? Think again. AI needs constant tuning, monitoring, and refinement. Outdated AI responses or broken links damage user trust faster than you can imagine. You need a plan for ongoing maintenance.
2. Siloing AI—It’s Not Just an IT Thing
AI impacts everyone—marketing, content, UX, even legal. If AI projects are stuck in one department, they often miss real user needs or overlook crucial brand and security checks. Cross-functional chat is essential for accurate, aligned, and safe AI integrations.
3. Forgetting That Content is King (Still!)
AI is powerful, but it needs good input. If your website content is unclear, out of date, or poorly structured, AI will struggle. Make sure your content is written to answer specific questions directly and clearly—think like a helpful human, not a sales brochure.
What This Means for Your Brisbane Business
The pressure to “do something with AI” is real. But the secret to success isn’t just adding a chatbot. It’s about rethinking your entire web strategy through the lens of an intelligent, AI-driven experience.
Focus on:
Clear, conversational content: Write how people talk.
Consistent, reliable info: Make sure your NAP and hours are perfect everywhere.
Human oversight: Use AI as a tool, but always add your expertise, brand voice, and a human touch.
If you’re unsure about where to start with AI for your website, or worried you might be falling into these traps, don’t go it alone. Big Bao’s here to help you build smart, AI-ready digital experiences that actually work for your Brisbane business. Let’s chat about your next steps.
The shift to AI-powered search is profound, but it’s also an opportunity. By focusing on what AI can’t easily replicate—your local authenticity, your genuine expertise, and your direct customer relationships—you can ensure your business doesn’t just survive, but thrives.
If you’re wondering how these changes might specifically impact your Brisbane business, or what steps to take next, let’s have a chat. We’re keeping a close eye on these trends so you don’t have to.
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